It's become one of summer 2026's surprise headlines: councils ordering homeowners to remove air-conditioning units they'd already installed. So before you fix a box to your wall, it's worth understanding the rules — and why a discreet system can save you the headache entirely.
Quick disclaimer first: planning is decided locally and every property is different, so always confirm with your own council. But here's the general picture for England in 2026.
For many ordinary houses, a single, sensibly-sized external unit can fall under "permitted development" — meaning no planning application — provided it meets all the conditions. Typically that means the unit:
Miss any one of those and you may need permission. This is exactly where people come unstuck.
The planning issues almost always come down to one thing: visible external kit. That's the core advantage of a small-duct, high-velocity system like Custom Comfort:
That makes it a natural fit for period properties, conservation areas and homes where appearance matters — the very places traditional AC struggles to get approved. It's not a substitute for checking with your council, but it removes the thing they object to most. See how the system hides away →
We'll advise honestly on what's possible — and design a system that keeps your home's character intact.
Request a callback Get a fixed priceOften not, if a single, modestly-sized external unit meets all the permitted-development conditions and doesn't materially change the building's appearance. Always confirm with your local council.
Listed buildings always need planning permission plus Listed Building Consent — no exceptions. Conservation areas have tighter rules and visible units are often refused. Discreet, hidden systems are usually the realistic route.
Yes — if it breaches planning rules, a council can issue an enforcement notice requiring removal. That's exactly why checking first, or choosing a discreet system, matters.
Because it's hidden inside the building with a minimal external footprint, it avoids the main triggers — but we'll always check your specific situation with you before any work.