Heat pumps that also cool: the upgrade most UK homes are missing
Heat pumps are everywhere in 2026 — but here is the part most people miss: a heat pump can cool your home in summer just as easily as it heats it in winter. Most UK installations never switch that on. Custom Comfort does.
Heating and cooling from one machine
A heat pump simply moves heat from one place to another. In winter it pulls warmth from the outside air into your home; in summer it can run in reverse, moving heat out — cooling your rooms. The same unit, two jobs. Yet a typical UK air-to-water heat pump is set up for heating and hot water only.
Why pair a heat pump with Custom Comfort
- Year-round comfort. Warm in winter, cool in summer — delivered discreetly through small-bore ducts, not bulky radiators or wall units.
- Efficiency. In cooling mode a good heat pump can be highly efficient, cooling your home for noticeably less than an older standalone AC unit.
- Low-carbon, future-proof. You move off gas for heating and gain cooling at the same time — one low-carbon system instead of three separate ones.
- Quiet and hidden. No rows of wall cassettes; just neat outlets and a compact, tucked-away air handler.
Already have a heat pump?
Great — Custom Comfort can pair with many existing heat pumps to unlock cooling and ventilation. Our fixed-price tool lets you tell us your setup, and we design around it.
See what it would cost for your home
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Get a fixed priceRequest a callbackFrequently asked questions
Can a heat pump really cool my house?
Yes — air-to-air and many reversible systems cool as efficiently as they heat. Custom Comfort is designed to deliver that cooling discreetly throughout your home.
Is cooling with a heat pump expensive to run?
No — heat pumps are very efficient in cooling mode, typically using less electricity than an older dedicated AC unit for the same comfort.
Do I need a brand-new heat pump?
Not necessarily. We can often pair Custom Comfort with a suitable existing heat pump, or design a complete new system if you prefer.